Community support and relief agencies

• EACH - Health and allied health services
  1300 003 224
  www.each.com.au

• Eastern Volunteers
  9870 7822 (Mon-Fri 9.30am - 4.30pm)
  www.easternvolunteers.org.au

• EACH - disability support /carer support phone
  1300 003 224
• Disability Information Helpline - for people with a disability, families, carers, support workers needing assistance due to Covid19.
  1800 643 787(Mon-Fri 8am-8pm, Sat 9am-7pm)
  www.dss.gov.au/disabilityhelp

• Eastern Drug and Alcohol Service (EDAS) EACH - offering counselling, support and education
  1300 003 224 (Mon-Fri 9am-5pm)
• No Wrong Door (NWD) - online directory that shows all of the support, services and programs available to young people aged 10-25 years across Maroondah, Knox and Yarra Ranges
  www.nowrongdoor.com.au

• Aboriginal Family Domestic Violence Hotline
  1800 019 123 (Mon-Fri 9am-5pm)
• Anglicare - Family violence support and child protection services
  1800 809 722 (Mon-Fri 9am-5pm)
• Centre Against Sexual Assault (CASA) - support for people who have been sexually assaulted
  1800 806 292 (24/7)
• Child Protection Crisis line - for reporting child abuse
  300 655 795 (Mon-Fri 9am -5pm) or 131 278 (after hours)
• Department Health and Human Services - Family violence crisis response and support during coronavirus
  services.dhhs.vic.gov.au/family-violence
• EACH - Family violence support
  1300 003 224 (Mon-Fri 9am-5pm)
• Free From Family Violence (FVREE) - a local specialist family violence service
  9259 4200
  https://fvree.org.au/
• Eastern Community Legal Centre (ECLC) - free legal service
  9762 6235 (Mon-Thurs 9am-5pm)
  www.eclc.org.au
• Department Education and Training - Learning from home information for parents
  https://education.vic.gov.au/parents
• Djirra Aboriginal Family Violence Prevention and Legal Services
  1800 105 303
• Men’s referral service - Confidential help for men wanting to stop abuse
  1300 766 491 (Mon-Fri 8am-8.30pm, Weekends 9am-5pm)
• Multicultural Centre Against Family Violence - help in non English languages
  1800 755 988 (Mon-Fri 9am-5pm)
• RESPECT - family violence and sexual assault support
  1800 737 732 (24/7 national helpline)
  1800respect.org.au
• Safe Steps - Family Violence Crisis Response Centre
  1800 015 188 (24/7)
  https://safesteps.org.au/
• Seniors’ Rights Victoria - Elder abuse hotline
• Lifeline - crisis line
  13 11 14 (24/7)
  www.lifeline.org.au/
• With Respect - supporting the LGBTIQ+ community and their families
  1800 LGBTIQ (1800 542 847)
  www.withrespect.org.au/
• Youth Affairs Council Vic - Resources for young people experiencing family violence during COVID-19
  www.yacvic.org.au

• Centrelink
  13 61 50
  https://www.servicesaustralia.gov.au/centrelink?context=1
• National Debt
  1800 007 007 (Mon-Fri 9.30am-4.30pm)
• Hope City Mission - Offering financial literacy assistance, and advocacy
  1800 865 299
  www.hopecitymission.com

• EACH Gamblers Help
  1300 131 973
• Gambler's Help Youthline
  1800 262 376

• EACH - Housing and homelessness
  1300 003 224 (Mon-Fri 9am-5pm)
  www.each.com.au

• Uniting Wesley, Ringwood - Crisis support for people who are experiencing or at risk of experiencing homelessness
  1300 493 753 or 8870 4020
  www.unitingwesley.org.au

• Eastern Community Legal Centre (ECLC) - Free legal service
  9762 6235 (Mon-Thurs 9am-5pm)
  www.eclc.org.au
• Justice Connect - free legal service for eligible community organisations and social enterprises
  justiceconnect.org.au
• Victoria Legal Aid - Free legal service
  1300 792 287 (Mon-Fri 9am-5pm)
  www.legalaid.vic.gov.au

• EACH Mental Health Services - Mental Health Counselling
  1300 003 224
• Indigenous Mental health - MMIGP Community Links
  9725 2166
• Lifeline crisis support line
  13 11 14 (24 hours a day, 7 days a week)
• Lifeline Text
  0477 13 11 14 (24 hours a day, 7 days a week)
• Lifeline webchat
  www.lifeline.org.au (24 hours a day, 7 days a week)
• Kids Helpline - for children that may need support
  1800 55 1800 (24 hours)
  kidshelpline.com.au
• Beyond Blue - help with depression or anxiety
  1300 22 4636
  beyondblue.org.au
• MensLine, Australia - help, support, referrals and counselling services for men - telephone, online and video
  1300 78 99 78
• Suicide Call Back Service - Support line for anyone thinking about suicide
  1300 659 467

• Headspace - Youth mental health support
  9801 6088
• EACH Youth Services
  1300 003 224
  www.each.com.au
• ConnectUs - ConnectUs is an online directory that shows all of the support, services and programs available to young people aged 10-25 years across Maroondah, Knox and Yarra Ranges
  https://connectus.serviceseeker.com.au/

• Council’s Youth Support Service - Individual support for young people aged 10-25
  9294 5704
  www.maroondahyouth.com.au

Senior Australian COVID-19 supports

• Older people can access emergency CHSP services for up to eight weeks without an assessment in COVID-19 affected areas and where they have an urgent need.
• The Older Persons COVID-19 Support Line can provide help, support and mental health resources to older Australians (1800 171 866). Recently extended to 31 December 2021.
• My Aged Care Contact Centre (1800 200 422) - My Aged Care can assist with a grocery supply box if clients requires grocery deliveries and are unable to navigate online delivery services.
• Older Persons Advocacy Network (OPAN) (1800 700 600) offer a Wellbeing Check service to ensure the provision of emotional or social support, particularly for those people who have reduced or cancelled home care services due to pandemic concerns. This is available to both HCP and CHSP recipients.
• The Australian Centre for Grief and Bereavement (1800 22 22 00) provides tailored support, advice and specialised counselling with a bereavement practitioner in a one-to-one or group setting. Further info on grief and trauma support services is available here.

A translation and interpreter service is available to access the above numbers on 131 450.

Find out more information on the My Aged Care website.