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MetroAccess is a partnership initiative between the Victorian Department of Human Services and Local Government. The aim of MetroAccess is to build the capacity of local communities across metropolitan Victoria so that they are more welcoming and inclusive of people with disabilities.

There are five main objectives of MetroAccess:

  • To support people with disabilities to participate in community life.
  • To build and strengthen the ways in which the local community supports people with disabilities and their families.
  • To ensure that local planning and services engage and involve people with disabilities and their families, disability service providers and community groups.
  • To work with disability support providers to help them to support people with disabilities and their families
  • To ensure that people with disabilities can access information about relevant services and activities in their community.

MetroAccess projects

Changing Places

In Australia standard accessible toilets do not meet the needs of all people with a disability or their carers. As a result carers struggle with choosing between changing their loved-ones on the floors of public toilets or being confined to the four walls of their home. Changing Places Toilets are a real improvement on standard accessible toilets. Each Changing Places toilet provides: a height adjustable adult-sized changing bench, a tracking hoist system, enough space and a safe and clean environment.  Maroondah City Council developed and lead a Changing Places Consortium to introduce Changing Places toilet to Australia.  This included the development of a Changing Places Information kit and the running of two Changing Places event, the last being held on September 2014 at Deakin Edge, Federation Square in Melbourne in partnership with Planning Institute of Australia, City of Melbourne and the Municipal Association of Victoria.  Maroondah City Council has also launched a Changing Places toilet at Ringwood Lake with a second to go into the new Ringwood's Library, Learning and Cultural Centre (Realm). 

The Victorian Government has invested $750,000 in Changing Places.  The funding will allow for six new Changing Places and a mobile facility. Discussions are well underway with the MCG and the Melbourne Zoo for Changing Places facilities to be located at each of these popular locations.  In addition, a Changing Places facility will be incorporated into the Rod Laver Arena as part of the Victorian Government’s $338 million investment in Stage 2 of the Melbourne Park Redevelopment.

Changing Places Australia is now lead by Association for Children with a Disability.

Stroke a Chord - Choir for people with Aphasia

The aim of the choir is to allow people with limited or no speech to experience something positive and joyful with their voice and hopefully improve their quality of life and enjoy socialising in an understanding environment.

The choir commenced in May 2010 and is held every Tuesday commencing 1pm in Ringwood East. The choir is facilitated by a Music Therapist.

Interested members of the choir must be adults who have had a stroke and experience some communication difficulties after their stroke. Carers of stroke are also welcome to attend.

Stroke A Chord is now lead by Yooralla Eastern Region Communication Service (C.A.N service)

Facebook page for Stroke A Chord

Contacting Council's MetroAccess Coordinator

For more information about MetroAccess, please contact Council on 9294 5750 or by email.

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